Answer every call and message, on every channel — with crew that know your business.
Build the call queues and routing you need, put crew members on the line with the data and actions you allow, and let people pick up where it matters.
Connect, doing the work
live- A call, from ring to follow-up
- A call or messageAny channel you connect
- Your queueRules you set
EchoAnswers, with your data- RemembersEach caller, and how they like to be answered
TempoBooks the follow-up- TThe teamPicks up where it matters
What you get
What changes with Connect
Build the call queues and routing you need, put crew members on the line with the data and actions you allow, and let people pick up where it matters.
Call queues you design
Route calls and messages by rules you set — time of day, caller, topic, team — and change them whenever you like, without code.
Crew on the line
A crew member answers first, with only the data you let it see and the actions you let it take, and hands over to a person with notes.
Every channel, one place
Calls, messages and conversations from the channels you connect, in one place, so no customer waits because they wrote to the wrong address.
Endless ways to automate
Queues, rules and crew combine however your work needs: a sales line, a support desk, an out-of-hours service, a booking line.
Scheduling that just happens
Crew find a time that suits everyone and put it on the team calendar, with the right people invited.
They learn from every call
Train your crew as you go. Correct an answer once and they remember it; teach them a new product and they speak about it the next day.
Your crew here
Crew members built for Connect
Each arrives knowing this kind of work and learns your way of doing it. Open one to see what it does in Connect — and remember you can make your own.
How it comes
On its own, or in the Everything and Deliver packages.
Prices are set in your agreement. A person replies to every quote request.
See Connect for yourself.
Ask Jeeraph to show you Connect and the real screens come up, with what each part is — or book thirty minutes with the people who build it.